The delivery time for your order may vary depending on your location and the shipping method chosen at the time of purchase. Generally, orders are processed and shipped within 3-5 business days. Once your order is shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.

We offer a 14-day returns period for all of Goods. If the Buyer is not happy with any Goods they can return the Goods for any reason. If you need to return then please contact is by email at support@furniturechip.com within 14 days of the date of received of the Goods by the Buyer.
Please note that any delivery charges that have been paid will not be refunded.
You can arrange to return the products back to our Warehouse to avoid deduction of refund. Goods must be returned in the original packaging with adequate insurance during the return journey and must be in the same condition as when they were dispatched by the Decomica. Goods to be returned in good condition. Within 7 days of their return to us, we will make an inspection as to the condition of the Goods. If the condition is acceptable then the Supplier must make arrangements to refund the Buyer within 7 days of the date of the Supplier’s inspection. Refunds will be made using the same method of payment that the Buyer used when purchasing the Goods

You can change your shipping address by logging into your account and editing your address information in the “My Account” section. If you need to make a change after your order has been placed, please contact customer service as soon as possible to make the necessary updates.

Our shipping partner company is DPD and you can easily track your parcel on their website http://dpd.ie/ by using the tracking no that we already send you via email.

Once your item is ready for delivery to your delivery address, you will be contacted the third party carrier of your choice to advise the days on which they will deliver to your area and to work out when delivery is most suitable. Please note for smaller items we use UPS / DHL for delivery solutions, for larger items we use a number of 1/2 man delivery services for UK and Europe.